1.⁠ ⁠How does the customization process work?

You choose your base flip-flop, pick your strap color, add accessories like bows or jewelry, and we handcraft your design just for you. It's simple, fun, and made with care!

2.⁠ ⁠How long does it take to receive my order?

Each pair is handmade upon order. Please allow 5–7 business days for crafting, plus shipping time depending on your location.

3.⁠ ⁠Do you offer international shipping?

Yes, we ship worldwide! Shipping rates and times vary depending on your country. You’ll see exact costs at checkout.

4.⁠ ⁠Can I return or exchange my custom flip-flops?

Since each pair is made to order, we do not accept returns for customized designs. However, if there's a problem with your order, please contact us within 7 days — we’ll make it right.

5.⁠ ⁠What if I ordered the wrong size?

We recommend checking our Size Guide before placing your order. If there’s a sizing issue, get in touch and we’ll do our best to help.

6.⁠ ⁠Are the accessories detachable?

Yes! Our flip-flop accessories are designed to be easily attached or removed — so you can switch up your style anytime.

7.⁠ ⁠Can I order a gift?

Of course! Just select the gift option at checkout. We’ll wrap it beautifully and can include a personalized note.

8.⁠ ⁠Where are the flip-flops made?

Each pair is carefully handcrafted in our studio with love, quality materials, and attention to detail.

9.⁠ ⁠Do you offer bulk or group orders?

Yes, whether it's for weddings, events, or retreats — we’d love to help. Contact us for custom bulk pricing and designs.